2019 MGA Speakers


Lynda Flowers is a senior strategic policy advisor at the AARP Public Policy Institute (PPI) and a nationally recognized expert on Medicaid. Lynda’s PPI portfolio also includes public health, prevention, healthy living, health disparities, social determinants of health (including social isolation) and health care quality. Before joining AARP, Lynda held senior policy positions with the National Academy for State Health Policy and the Medical Assistance Administration of the Government of the District of Columbia (DC Medicaid).  Previously, Lynda advised state legislators and state legislative staff on Medicaid and immigration issues at the National Conference of State Legislatures. Lynda is an elected member of the National Academy for Social Insurance and represents AARP on a variety of task forces and committees. 


Lynda received a law degree from Golden Gate University (where she served on the Women’s Law Review), a masters in nursing administration from Georgetown University, and a bachelors in nursing from the University of Wisconsin.  Lynda has authored numerous reports and blogs on a range of health policy issues, and is a co-author of PPI’s seminal report on the association between Medicare spending and social isolation.  team! 


Senior Strategic Policy Advisor

Lynda Flowers
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Mandy Arnold accepted her role as leader of the organization in 2017, a position held up to that point by one of the original co-founders.

With a solid background in Healthcare and Business Administration, Human Resources, and Executive Law, (which was gained through working for Anne Arundel Community College, Towson State University, Maryland Transit Administration, Long-Term Care and Assisted Living Facilities), Mandy brings her wealth of experience to a unique and continuously evolving organization.

Ms. Arnold received her Juris Doctorate degree from Concord Law, Dual-Master’s degree in Business and Healthcare Administration, BS in Human Resources. Alumni of University of Maryland, UMUC, and Villa Nova. She is a Certified Master Trainer, Certified Occupational Command Spanish Instructor, Certified Program Planner, Certified Compensation Specialist, Senior Certified Human Resource Professional, Certified Nursing Assistant, Certified Medication Technician, National Certified Phlebotomist, National Senior Living Administrator and Assisted Living Manager, and currently attending the Leadership Anne Arundel Flagship program and ASA Leadership Institute.

Partners in Care Maryland, Inc.

President, CEO

Mandy Arnold, JD, MBA, MHA 
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Dr. Howard is a native of Baltimore, Maryland.  He attended public schools graduating from the Baltimore City College High School. He is a graduate of the University of Maryland, College Park, with a Bachelor of Science Degree in Aerospace and Materials Engineering; the Central Michigan University with a Master of Arts Degree in Business Management; the Howard Divinity School of Washington D.C. with a Master of Divinity degree and the United Theological Seminary of Dayton, Ohio with a Doctor of Ministry degree.


Dr. Howard served in the United States Air Force for eight years as a Flight Navigator. In 1989 became Pastor of the Enon Baptist Church. He is involved and has held leadership positions with many religious and community organizations including the Interdenominational Ministerial Alliance, Baltimoreans United in Leadership Development, The National Association for the Advancement of Colored People, the Black and Jewish Forum of Baltimore and now as board president of Northwest Neighbors Connecting.


Dr. Howard is married to the former Ava L. Lee and has five children and nine grandchildren.

Northwest Neighbors Connecting

Board President

Reverend Dr. Arnold Howard

Monte Ephraim is the Manager of Psychosocial Services and Older Adult Programming in the LGBT Health Resource Center at Chase Brexton. She grew up a resident in Baltimore City and continues to live there today. Monte is a Licensed Clinical Social Worker who graduated from the University of Maryland. She has worked in human service for over 25 years from children and adolescents to elder programming with an intergenerational focus. Her work spans from advocacy to direct support.  Monte has been the committee chair of Elder PRIDE for the past 3 years, one of the organizers for National Honor our LGBT Elder Day for the past 3 years, on the HIV Long Term Care Workgroup, is a Facilitator for the Alzheimer’s’ Association, participates on the Maryland Commission on Caregivers and Statewide Victim Services Elder Justice Council. She provides individual clinical services and facilitates a LGBTQ 50 plus LTS, long time survivor group where she encourages thriving beyond surviving. Monte participates on the LGBT Aging Issues Network (LAIN) Council with the American Society of Aging.


She presented last year at ASA American Society on Aging, “Beyond Research and Medicine, working with LGBTQ 50 + HIV Survivors.” Her focus in this presentation and the daily work she does advocates for all to know that survivors and those not yet diagnosed are “more than a statistic or a suppressed viral load, their shared experience provides a voice individually and/or in a group that promotes resiliency.” This year Monte will be presenting at ASA on “The Trauma of Social Isolation in the Elder LGBTQ Community.”



LGBT Health Resource Center & Elder Adult Programming at Chase Brexton

Manager of Psychosocial Services

Monte Ephraim, LCSW-C
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Heather Murphy graduated from Goucher College in 1998 with a B.A. in Psychology. She worked nearly 20 years in the restaurant industry and 12 of those as a Marketing Director for a local franchise of restaurants who owned 50 locations. She currently is a Certified Senior Move Manager and has been with Abilities Network for 8 years. She developed and launched the senior services division within the non-profit in 2011. In those 8 years, she has helped over 550 older adults and their families navigate a later in life move. She and her team assist families with planning for a move, by providing downsizing services, packing/unpacking services and vendor selection. In addition, her team has helped 128 individuals with de-cluttering and organizing. Many of those would be considered “hoarders.”


In 2015, Heather collaborated closely with subsidized senior housing management to address an issue within their buildings. It became known that there are residents who are at risk of eviction due to a clutter issue. Combining the efforts of the management to keep those residents in their homes, and the relationship already formed with the Hirschhorn Foundation, Abilities Network was able to secure funding to assist with de-cluttering those residents,
preventing their eviction.


Since then, Heather has also forged new relationships with other resources for those that hoard. She is able to refer larger cases that are beyond her scope of work to Legacy Navigator, whose owner is Matt Paxton, host of A&E’s TV show,“Hoarders.” Additionally, she continues to seek partnerships with mental health providers to address the underlying issues of hoarding.

Abilities Network

Heather Murphy
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Thomas Kofi Mensah Cudjoe, MD, MPH is a board certified internal medicine physician and fellowship trained Geriatrician an Assistant Professor of Medicine in the Division of Geriatric Medicine and Gerontology at Johns Hopkins School of Medicine.  He is summa cum laude graduate of Hampton University, where studied Cellular and Molecular Biology and was active in the Army ROTC program. Dr. Cudjoe completed his medical degree at Robert Wood Johnson Medical School in Piscataway, New Jersey and master of public health degree at Harvard School of Public Health in Boston.  Following this, he completed residency in Internal Medicine at Howard University Hospital in Washington DC. Dr. Cudjoe is actively engaged in the medical care of homebound older adults via the Johns Hopkins Home Based Medicine program and has a research agenda that focuses on the influence of social context on the health of older adults.  In addition, Dr. Cudjoe is a participant in the inaugural cohort of the Robert Wood Johnson Foundation Culture of Health Leaders Program and serves on boards of the East Baltimore Community School- Henderson Hopkins and the Total Health Care Inc.- a Baltimore based Federally Qualified Health Center

Johns Hopkins University, School of Medicine

Dr. Thomas Cudjoe
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Lisa K. Budlow is the Chief Executive Officer of CHAI: Comprehensive Housing Assistance, Inc. Lisa has been with CHAI since May 2016, where she served as Vice President of Aging in Community and Chief Operating Officer prior to being appointed CEO in November 2018.  As CEO, Lisa oversees the agency’s work in housing management and development, community development and aging in community, continually seeking innovative ways to strengthen northwest Baltimore.  While serving as VP, Aging in Community, Lisa focused on providing older adults with opportunities for meaningful engagement, supporting safe, secure housing, and helping seniors to live well and independently in the community. Before coming to CHAI,


Lisa served as the Chief Program Officer for AJFCA, a membership organization of Jewish family service agencies throughout North America. During her tenure at AJFCA, Lisa developed programs across many service areas, including senior services, volunteer engagement, and leadership development.  She led initiatives to strengthen agency boards, led the system-wide program evaluation initiative, and facilitated strategic planning processes for member agencies.  Previously, Lisa worked in the Community Services Division of Catholic Charities of Baltimore, serving a variety of programs including Sarah's House shelter, the Cherry Hill Town Center, Our Daily Bread Employment Center, and My Sister's Place Women's Center.  Lisa began her career as an attorney in the mergers and acquisitions department of Miles & Stockbridge P.C.  Lisa received her B.A. from Emory University and her J.D. from the University of Maryland School of Law. She completed her Certificate in Nonprofit Executive Leadership through the National Human Services Assembly.  Lisa lives in Reisterstown with her husband, Paul, and their five children.

Comprehensive Housing Assistance, Inc

Chief Executive Officer

Lisa Budlow

Fabio Lomelino is a counselor and community educator at Gilchrist focusing on helping individuals, families, and communities to understand and move through difficult transitions of aging, illness, loss, and regeneration. Fabio is a graduate of the great books program at St John's College and trained as a pastoral counselor at Loyola University.

He brings with him previous experience in organizing community outreach in refugee resettlement, where he first encountered grief and isolation. Before that, he pursued his interest in people’s life stories producing documentary films and working for PBS’s Religion and Ethics Newsweekly.

Head of Sales

Fabio Lomelino
Bereavement Support and Outreach Coordinator 

Dr. Revathi Vikram graduated from Maulana  Azad Medical College in New Delhi, India. She did her residency in Psychiatry at the Montefiore Hospital, Albert Einstein College of Medicine in New York. She is Board certified in Adult Psychiatry. After having practiced Community Psychiatry, teaching Residents and Fellows at AECOM and Columbia University for over 2 decades, she took a sabbatical in Vienna, Austria at United Nations for four years.

She was President of the United Nations Women’s Guild. This experience furthered her interest in the cultural issues related to migration and trauma.

On her return to the United States, she settled in Montgomery County Maryland. She has been an active Board member of ASHA FOR WOMEN for the past ten years and a Commissioner on Aging in Montgomery County for six years. She has studied and worked on five continents and speaks nine languages.



ASHA for Women and Montgomery County Commission on Aging

Revathi Vikram MD

Pazit Aviv works at Montgomery County Area Agency on Aging as its Village Coordinator. She consults grassroots community organizations on nonprofit startup and development, and facilitates the growth of all active and developing villages in the County. One of her top priorities is capacity building for aging in place in diverse communities. Prior to this position, Pazit worked at Montgomery County’s housing authority, where she developed innovative programs for independent low income older adults through partnerships and collaborations.


Pazit holds a Certificate of Nonprofit Management from the George Washington University, an MSW degree from Salem State University with a focus on Aging and end of life care and two undergraduate degrees from the Hebrew University, Jerusalem: one in Social Work and one in East Asian Studies and Communication.


Montgomery County Villages

Village Coordinator

Pazit Aviv

Since retiring from IBM, Vivien has devoted her retirement to advocating for seniors.  She noticed many immigrants from China who initially came to America to take care of grandkids found themselves in isolation and without friends after the grandkids grew up.  These seniors have limited to no English speaking skills.  They have no knowledge of how to obtain help.  Vivien and a couple friends founded an organization called CASSA where seniors have a place to have different activities, do exercise, meet people with their own tongue and obtain various information.  This organization has grown from 35 to over 2000 members in 12 years.  Vivien has watched these seniors change from timid and scared to happy and confident. 

Currently, Vivien is co-chair of the County’s Age Friendly Montgomery Civic
Involvement Committee. She is on the Executive Board of the Jewish Council for the Aging
After stepping down as President of Chinese America Seniors
Services Association (CASSA), she serves in an advisory role to the

Chinese American Senior Services Association

Vivien Hsueh